TIRE WARRANTY GUIDE

What is Tread-Life Warranty? How to Claim it?

Some tire manufacturers provide a peace of mind guarantee for a tire under regular circumstances that it will provide you with a certain amount of distance traveled before it becomes too low to operate (2/32nds). If a tire has worn out evenly across the tread down to a final 2/32nds of tread well before its estimated mileage limit, it may qualify for replacement under the tread-life warranty. To be eligible for a claim under this type of warranty, You must show proof of purchase and proof that the tires were rotated properly and any wheel alignments performed at the recommended intervals (mileage and dates should be recorded at each service interval). In this situation, the manufacturer prorates the cost of the new tire based on the percentage of remaining tread on the old tire and the price of the replacement tire. 

What You Can Do to Make Sure Tires are Warrantable

Below are a few precautions you can take to ensure you maintain your tires to the tire manufacturers specifications. 

1. Get an alignment performed as soon as possible after the purchase of a new set of tires. 
2. Have tire rotations performed every 10,000km.
3. Have your wheel alignment checked every 10,000km and have it realigned at least once a year. 
4. Keep your tires inflated to the recommended tire pressure to ensure even wear.
5. If you hit any large potholes and/or debris on the road, it’s important to have your wheels, tires, and suspension carefully inspected. 
6. Keep all receipts and recorded mileage for all above mentioned services.
7. Inspect your tires often looking for bumps, uneven wear, damage, etc. 

What is Not Covered?

The following are a few examples of items not covered under the manufacturer's warranty. 

1. Flat or leaking tires due to a road hazard, damage, or foriegn object.
2. Road Hazards (I.E. Sidewall bulge from impact, Sidewall Damage, Gouging in the tread, 

Definitions

Tread-Life Warranty - these warranties cover tires for four, five, or six years from the date of purchase, depending on the manufacturer. This type of warranty essentially guarantees that you'll get a certain number of kilometers of use out of your tires before they wear out.

Wheel Alignment - A wheel alignment is done using an alignment machine that measures your wheel angles. These are calculated and compared against your vehicle's original specifications. The technician makes adjustments to the camber, caster, and toe of each wheel as needed.

Tire Rotation - Tire rotation is a routine car-care service important to maintaining your safety and the health of your vehicle. As the name implies, a tire rotation involves moving your car tires from their current position to another.

Road Hazard - Road Hazard damage is caused by unforeseen road conditions on a public road or highway that should not exist there. This includes road debris, potholes, and nails.