ONLINE ORDERING & SHIPPING TERMS & CONDITONS

***** WE DO NOT SHIP TO THE USA *****

Shipping:

Fast low cost shipping across Canada, excluding the Yukon Territories, Northwest Territories, & Nunavut. Extended area surcharges may be applicable to rural areas. We will notify you within 24 hours of any additional shipping costs before processing any payment to your credit card. You may choose to pay the additional shipping costs or simply cancel the order at this point.  Local customers enjoy free shipping to their local Premier Tire store year-round and are not eligible for free shipping to their address.

Order Approval:

Due to the overwhelming increased activity in global credit card fraud we want to protect you the consumer as well as ourselves, the best we can. All online orders will only be approved if they meet all of our fraud analysis guidelines. If you require a product and your order can not meet these guidelines, we can alternatively take payment by EMT (Email Money Transfer) to premiertires104@gmail.com. No other alternative options or exceptions can provided under any circumstance. We appreciate your understanding.

Customer Service:

All online purchases will not be “captured” or “charged” to your card until we can confirm product availability, accurate shipping cost and delivery to your address within a reasonable timeline. Our #1 goal is always complete customer satisfaction, we want to make online purchases as easy as possible and worry free for you, the customer.

Reasonable Timeline:

If any online order will take more than 15 days to get to arrive at your shipping address we will contact you directly with the alternative details before any charges will be processed to your credit card. If you require an item within a shorter time frame, please let us know before hand.

Payments:

When you purchase an item on our website your card will not be charged until we confirm product availability, shipping costs and a reasonable timeline for the delivery of your items. If you place an order on an item that is sold out nationwide or discontinued you do not have to worry about your card being charged and the hassle of getting a refund days later. If your online order is placed on an available product, shipping costs are accurate and we can provide you with the products within a reasonable timeline then the card payment will be processed within 48 hours and the products will be shipped to you.

Disclaimer:

Tires, wheels & accessories listed on our website are not live inventory. Product pricing, availability, quantity and description may be inaccurate or change at any time without notice. Orders placed on inaccurately listed products will be null and void. Charges will not occur until we, Premier Tires And Wheels, review the "order". Order is defined as a purchase of one or more products on premiertiresandwheels.ca. We have the right to refuse, cancel and or reimburse the customer at any time during the shopping process. It is always best to call, text or email us to confirm accurate product availability, current product pricing, shipping costs and delivery timeline.

Changing market conditions, raw material price increases and maritime freight cost averages experienced on intercontinental import flow, the tire manufacturers have announced price adjustments on select passenger and light truck tires. We are updating online pricing as quickly as we can but some products have not been updated. Prices are subject to change without notice due to unforeseen circumstances.